The steps we are taking to provide a safe and comfortable environment. COVID-19 Update

COVID-19 Protocol

Social Distancing Measures

Throughout our public and team member areas, queue will be clearly marked for appropriate social distancing through signage and monitoring. Seating in restaurants, lounges and pool is spaced apart in accordance with local laws and guidelines. Guest elevator occupancy is limited to family members or four non-family individuals.

Mandatory Masks

For your safety and that of other guests, we require the use of facial coverings while on property. 

Our Team

All team members will submit to temperature screening upon arrival for each shift and will be equipped with personal protective equipment which will be worn at all times. 

Enhanced Cleaning & Housekeeping Service

Deeper, more frequent cleaning of high-traffic and high-touch areas using virus-eliminating products. Restaurants will use single-serving condiments and paperless QR Menus. We are evaluating new air sanitation technology, in addition to using HEPA filters. High-touch items such as pens and magazines have been removed from guest rooms but are available upon request. 

Touchless hand sanitizer stations are placed throughout the hotel. 

Plexiglass barriers have been installed in our front desk and specific restaurant areas and are sanitized multiple times per day. 

Guest Rooms

All guests will arrive to a sanitized guestroom. Daily housekeeping service is provided when the guest is not present in the room. High touch points like door handles, knobs, pulls and elevator surfaces will be sanitized constantly. Every guest room is thoroughly cleaned and disinfected between each guest.

If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest experience at any time. 


EAST Miami is carefully following all guidelines provided by the CDC to provide you with a safe and comfortable experience. 


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EAST Miami

788 Brickell Plaza
Miami, FL 33131
T +1 305 712 7000
F +1 305 373 2282

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